{"id":9379,"date":"2024-10-25T15:11:05","date_gmt":"2024-10-25T13:11:05","guid":{"rendered":"https:\/\/www.abondanceformation.com\/?page_id=9379"},"modified":"2024-10-25T15:17:07","modified_gmt":"2024-10-25T13:17:07","slug":"convertirse-en-responsable-de-atencion-al-cliente-3","status":"publish","type":"page","link":"https:\/\/www.abondanceformation.com\/es\/convertirse-en-responsable-de-atencion-al-cliente-3\/","title":{"rendered":"C\u00d3MO CONVERTIRSE EN RESPONSABLE DE ATENCI\u00d3N AL CLIENTE"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"9379\" class=\"elementor elementor-9379\">\n\t\t\t\t<div class=\"elementor-element elementor-element-279bb699 e-flex e-con-boxed e-con e-parent\" data-id=\"279bb699\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-662f276d elementor-widget elementor-widget-heading\" data-id=\"662f276d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">C\u00d3MO CONVERTIRSE EN RESPONSABLE DE ATENCI\u00d3N AL CLIENTE<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6f04797c e-flex e-con-boxed e-con e-parent\" data-id=\"6f04797c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5c7a7f83 elementor-widget elementor-widget-spacer\" data-id=\"5c7a7f83\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1426b656 e-flex e-con-boxed e-con e-parent\" data-id=\"1426b656\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-18491700 e-con-full e-flex e-con e-child\" data-id=\"18491700\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-43a0c689 elementor-widget elementor-widget-text-editor\" data-id=\"43a0c689\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>El\/la responsable de recepci\u00f3n gestiona y organiza un espacio de acogida e informaci\u00f3n. Recibe al p\u00fablico, le escucha y atiende sus solicitudes, le informa y le orienta.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-38f59a36 elementor-widget elementor-widget-heading\" data-id=\"38f59a36\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">OBJETIVOS PEDAG\u00d3GICOS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5f13448a elementor-widget elementor-widget-text-editor\" data-id=\"5f13448a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Ser capaz de recibir y orientar a los visitantes y a los empleados<\/li><li>Ser capaz de atender llamadas telef\u00f3nicas<\/li><li>Ser capaz de responder a las solicitudes de informaci\u00f3n, tanto internas como externas<\/li><li>Responder a las preguntas de los clientes y proporcionar informaci\u00f3n clara sobre los productos, servicios o procedimientos.<\/li><li>Orientar y asesorar a los clientes.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1685a84f e-con-full e-flex e-con e-child\" data-id=\"1685a84f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-718296d4 e-con-full e-flex e-con e-child\" data-id=\"718296d4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2887e421 elementor-widget elementor-widget-heading\" data-id=\"2887e421\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">DESTINATARIOS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7098e854 elementor-widget elementor-widget-text-editor\" data-id=\"7098e854\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Para todos los p\u00fablicos<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-509e039f e-con-full e-flex e-con e-child\" data-id=\"509e039f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-50902c96 elementor-widget elementor-widget-heading\" data-id=\"50902c96\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">REQUISITOS PREVIOS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-492a69b elementor-widget elementor-widget-text-editor\" data-id=\"492a69b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Saber leer y escribir correctamente.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-51aedc36 e-con-full e-flex e-con e-child\" data-id=\"51aedc36\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d5cfc1a elementor-widget elementor-widget-heading\" data-id=\"d5cfc1a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">TARIFA<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2663ad62 elementor-widget elementor-widget-text-editor\" data-id=\"2663ad62\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>3150\u00a0<span style=\"font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-weight: var( --e-global-typography-text-font-weight ); font-size: 1rem;\">\u20ac<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2aca3536 e-con-full e-flex e-con e-child\" data-id=\"2aca3536\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-6b05782a e-con-full e-flex e-con e-child\" data-id=\"6b05782a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4f969f65 elementor-widget elementor-widget-heading\" data-id=\"4f969f65\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">DURACI\u00d3N DE LA FORMACI\u00d3N Y MODALIDADES DE ORGANIZACI\u00d3N<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-15014cc8 elementor-widget elementor-widget-text-editor\" data-id=\"15014cc8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>70 h<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1bf73d8e e-con-full e-flex e-con e-child\" data-id=\"1bf73d8e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ddc312b elementor-widget elementor-widget-heading\" data-id=\"ddc312b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">LUGAR DE LA FORMACI\u00d3N<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6e7838f elementor-widget elementor-widget-text-editor\" data-id=\"6e7838f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>1436 Route de Baduel 97300, CAYENNE<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-56ab6486 e-con-full e-flex e-con e-child\" data-id=\"56ab6486\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6ef4878a elementor-widget elementor-widget-heading\" data-id=\"6ef4878a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">M\u00c9TODOS PEDAG\u00d3GICOS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8eaaea4 elementor-widget elementor-widget-text-editor\" data-id=\"8eaaea4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Conocimientos te\u00f3ricos y pr\u00e1cticas aplicables en el \u00e1mbito profesional.<\/p><p>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-637eb0c0 e-con-full e-flex e-con e-child\" data-id=\"637eb0c0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-6cf0da4b e-con-full e-flex e-con e-child\" data-id=\"6cf0da4b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3fc104c4 elementor-widget elementor-widget-heading\" data-id=\"3fc104c4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">PERFILES DE LOS FORMADORES<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1e0435b6 elementor-widget elementor-widget-text-editor\" data-id=\"1e0435b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Formadores especializados en el \u00e1mbito t\u00e9cnico que imparten. Est\u00e1n en contacto directo con la realidad de la profesi\u00f3n y sus cambios.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7e5c3396 e-con-full e-flex e-con e-child\" data-id=\"7e5c3396\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-20a091c0 elementor-widget elementor-widget-heading\" data-id=\"20a091c0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">RECURSOS T\u00c9CNICOS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1eea7782 elementor-widget elementor-widget-text-editor\" data-id=\"1eea7782\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Nos esforzamos por ofrecer un entorno de trabajo adecuado y los medios t\u00e9cnicos necesarios para facilitar un buen aprendizaje.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cc20417 elementor-widget elementor-widget-heading\" data-id=\"cc20417\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">MODALIDAD DE EVALUACI\u00d3N<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-76824738 elementor-widget elementor-widget-text-editor\" data-id=\"76824738\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Evaluaci\u00f3n de las competencias adquiridas mediante una situaci\u00f3n pr\u00e1ctica.<\/p><p>Esta formaci\u00f3n da lugar a <strong>un certificado de finalizaci\u00f3n de la formaci\u00f3n <\/strong>y un <strong>certificado de superaci\u00f3n<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-54c27991 e-con-full e-flex e-con e-child\" data-id=\"54c27991\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-3742b878 e-con-full e-flex e-con e-child\" data-id=\"3742b878\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-272283ab elementor-widget elementor-widget-heading\" data-id=\"272283ab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">CONTACTO<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-71973386 elementor-widget elementor-widget-text-editor\" data-id=\"71973386\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>06 94 93 46 32 \u2013 05 94 27 37 27<\/p><p>contact@abondanceformation.com<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2025ee23 e-con-full e-flex e-con e-child\" data-id=\"2025ee23\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-374c3bdc elementor-widget elementor-widget-heading\" data-id=\"374c3bdc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">ACCESIBLE PARA PERSONAS CON DISCAPACIDAD<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4a8c1ecc elementor-widget elementor-widget-text-editor\" data-id=\"4a8c1ecc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Si alg\u00fan beneficiario tiene necesidades especiales derivadas de una discapacidad, le rogamos que se ponga en contacto con nosotros con antelaci\u00f3n para que podamos adaptar la actividad formativa en la medida de lo posible.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7f9ccb7 e-con-full e-flex e-con e-child\" data-id=\"7f9ccb7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-59cc73d8 e-con-full e-flex e-con e-child\" data-id=\"59cc73d8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-84a4c2 elementor-widget elementor-widget-heading\" data-id=\"84a4c2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">CONDICIONES Y PLAZOS DE ACCESO<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4b8b4ffb elementor-widget elementor-widget-text-editor\" data-id=\"4b8b4ffb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Inscripci\u00f3n en contact@abondanceformation.com \/ Formulario de inscripci\u00f3n<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-53b643d8 elementor-widget elementor-widget-heading\" data-id=\"53b643d8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">CONTENIDO DE LA FORMACI\u00d3N<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-19310bdd elementor-widget elementor-widget-text-editor\" data-id=\"19310bdd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Compartir y comunicar informaci\u00f3n.<\/li><li>Clasificaci\u00f3n y archivo de expedientes y base de datos.<\/li><li>Uso de herramientas colaborativas para transmitir informaci\u00f3n.<\/li><li>Garantizar la seguridad y la orientaci\u00f3n de los visitantes y los empleados.<\/li><li>Gesti\u00f3n de llamadas telef\u00f3nicas.<\/li><li>Respuesta a las solicitudes de informaci\u00f3n internas y externas.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5536cfed elementor-widget elementor-widget-heading\" data-id=\"5536cfed\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">RENDIMIENTO DE LA FORMACI\u00d3N<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f47080f elementor-widget elementor-widget-text-editor\" data-id=\"f47080f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>\u00cdndice de satisfacci\u00f3n: 90%.<\/li><li>100% de los beneficiarios completan la formaci\u00f3n hasta el final.<\/li><\/ul><p>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6bda87 elementor-widget elementor-widget-heading\" data-id=\"6bda87\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">CONTINUACI\u00d3N DE LA TRAYECTORIA FORMATIVA Y SALIDAS PROFESIONALES<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5f33255d elementor-widget elementor-widget-text-editor\" data-id=\"5f33255d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><p data-pm-slice=\"1 1 []\">Responsable de atenci\u00f3n al cliente.<\/p><\/li><li><p data-pm-slice=\"1 1 []\">Responsable de recepci\u00f3n.<\/p><\/li><li><p data-pm-slice=\"1 1 []\">Asesor\/a de atenci\u00f3n al cliente.<\/p><\/li><li><p data-pm-slice=\"1 1 []\">BTS NDRC \u2013 Negociaci\u00f3n y digitalizaci\u00f3n de la relaci\u00f3n con el cliente.<\/p><\/li><li><p data-pm-slice=\"1 1 []\">BTS MCO: Gesti\u00f3n Comercial Operativa.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-45490722 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"45490722\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.abondanceformation.com\/es\/inscripcion\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Registrarse<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-525a00a3 e-con-full e-flex e-con e-child\" data-id=\"525a00a3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-1721076d e-flex e-con-boxed e-con e-child\" data-id=\"1721076d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3d7fc3eb elementor-widget elementor-widget-image\" data-id=\"3d7fc3eb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1080\" height=\"1080\" src=\"https:\/\/www.abondanceformation.com\/wp-content\/uploads\/2024\/10\/11-1.png\" class=\"attachment-full size-full wp-image-9382\" alt=\"\" srcset=\"https:\/\/www.abondanceformation.com\/wp-content\/uploads\/2024\/10\/11-1.png 1080w, https:\/\/www.abondanceformation.com\/wp-content\/uploads\/2024\/10\/11-1-640x640.png 640w, https:\/\/www.abondanceformation.com\/wp-content\/uploads\/2024\/10\/11-1-160x160.png 160w, https:\/\/www.abondanceformation.com\/wp-content\/uploads\/2024\/10\/11-1-768x768.png 768w\" sizes=\"(max-width: 1080px) 100vw, 1080px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-56866d22 elementor-widget elementor-widget-heading\" data-id=\"56866d22\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Presencial<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4c3cd298 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"4c3cd298\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4ef25bf e-con-full e-flex e-con e-child\" data-id=\"4ef25bf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6ebbabb6 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"6ebbabb6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-clock\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm0 448c-110.5 0-200-89.5-200-200S145.5 56 256 56s200 89.5 200 200-89.5 200-200 200zm61.8-104.4l-84.9-61.7c-3.1-2.3-4.9-5.9-4.9-9.7V116c0-6.6 5.4-12 12-12h32c6.6 0 12 5.4 12 12v141.7l66.8 48.6c5.4 3.9 6.5 11.4 2.6 16.8L334.6 349c-3.9 5.3-11.4 6.5-16.8 2.6z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6f05db9d elementor-widget elementor-widget-text-editor\" data-id=\"6f05db9d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>70 h<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-421efb14 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"421efb14\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-636be905 elementor-widget elementor-widget-heading\" data-id=\"636be905\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">PRECIO: 3.150 \u20ac sin IVA<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6af4dee elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"6af4dee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-44c9b411 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"44c9b411\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.abondanceformation.com\/es\/inscripcion\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Registrarse<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-73872f38 e-flex e-con-boxed e-con e-parent\" data-id=\"73872f38\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1a2f6494 elementor-widget elementor-widget-spacer\" data-id=\"1a2f6494\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>DEVENIR CHARG\u00c9 D\u2019ACCUEIL CLIENT\u00c8LE Le\/la charg\u00e9(e) d&rsquo;accueil anime et organise un espace d&rsquo;accueil et d&rsquo;information. Il\/elle accueille le public, l&rsquo;\u00e9coute et recueille sa demande, l&rsquo;informe et le dirige. OBJECTIFS PEDAGAGIQUES \u00catre capable d\u2019accueillir et orienter les visiteurs et les collaborateurs \u00catre capable de traiter les appels t\u00e9l\u00e9phoniques \u00catre capable de r\u00e9pondre aux demandes d\u2019informations internes [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-9379","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.5 - aioseo.com -->\n\t<meta name=\"description\" content=\"DEVENIR CHARG\u00c9 D\u2019ACCUEIL CLIENT\u00c8LE Le\/la charg\u00e9(e) d\u2019accueil anime et organise un espace d\u2019accueil et d\u2019information. Il\/elle accueille le public, l\u2019\u00e9coute et recueille sa demande, l\u2019informe et le dirige. OBJECTIFS PEDAGAGIQUES \u00catre capable d\u2019accueillir et orienter les visiteurs et les collaborateurs\u00catre capable de traiter les appels t\u00e9l\u00e9phoniques\u00catre capable de r\u00e9pondre aux demandes d\u2019informations internes et externesR\u00e9pondre\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<meta name=\"google-site-verification\" content=\"Ku3SZF0reHH96BqmxhOMI1egWtDWgbKlo4q5zKaxRo4\" \/>\n\t<link rel=\"canonical\" href=\"https:\/\/www.abondanceformation.com\/es\/convertirse-en-responsable-de-atencion-al-cliente-3\/\" \/>\n\t\t<meta name=\"generator\" content=\"All in One SEO (AIOSEO) 5.0.5\" \/>\n\t\t<meta property=\"og:locale\" content=\"es_ES\" \/>\n\t\t<meta property=\"og:site_name\" content=\"Abondance Formation - ACTEUR DE DEVELOPPEMENT DES COMPETENCES DES METIERS PORTEURS ET DES ENTREPRISES\" \/>\n\t\t<meta property=\"og:type\" content=\"article\" \/>\n\t\t<meta property=\"og:title\" content=\"DEVENIR CHARG\u00c9 D\u2019ACCUEIL CLIENT\u00c8LE - Abondance Formation\" \/>\n\t\t<meta property=\"og:description\" content=\"DEVENIR CHARG\u00c9 D\u2019ACCUEIL CLIENT\u00c8LE Le\/la charg\u00e9(e) d\u2019accueil anime et organise un espace d\u2019accueil et d\u2019information. 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