BECOME AN EXCELLENT SHOP ASSISTANT
In-store sales assistants stock their shelves and highlight new products. They inform customers about the product's characteristics and guide them in their choice in the hope of making a purchase. They highlight the products in their shop in order to achieve their sales targets.
EDUCATIONAL OBJECTIVES
- Acquire professional skills and know-how specific to specialised in-store sales.
- Helping to achieve sales targets.
- Be aware of market developments, new products and competition.
PUBLIC CONCERNED
General public
PRE-REQUISITES
Good presentation and oral and written expression in French.
RATE
3150 €
DURATION OF THE COURSE AND ORGANISATIONAL ARRANGEMENTS
70 h
PLACE OF TRAINING
1436 Route de Baduel, 97300 Cayenne.
TEACHING RESOURCES AND METHODS
- Theoretical input.
- Case studies.
PROFILES OF THE TRAINER(S)
Trainers specialising in the technical field being taught. They work in the in-store sales sector. They are in direct contact with the realities of the business and its changes.
TECHNICAL RESOURCES
We take care to provide an appropriate working environment and the technical resources needed for effective learning.
ASSESSMENT METHOD
- Case studies, MCQs.
- This course leads to a certificate of completion and a certificate of achievement.
CONTACT
06 94 93 46 32 – 05 94 27 37 27
contact@abondanceformation.com
ACCESSIBLE TO THE DISABLED
If a beneficiary has particular constraints due to a disability, please contact us at
contact us beforehand so that we can adapt the action of
training.
ACCESS PROCEDURES AND DEADLINES
Registration on contact@abondanceformation.com / Registration form
COURSE CONTENT
- Module 1 - Monitoring the products and services offered by the brand.
- Module 2 - Helping to maintain and run the sales area.
- Module 3 - Participating in goods flow management.
- Module 4 - Conducting an in-store sales meeting for products and services.
- Module 5 - Consolidating the sales act during the in-store customer experience.
- Module 6 - Taking into account the objectives set to organise your sales day.
- Module 7 - Oral communication.
- Module 8 - Adopting a customer-focused attitude and a service posture.
- Module 9 - Market trends and developments.
TRAINING PERFORMANCE
- Satisfaction rate: 95%.
- 100% of beneficiaries complete the training.
FURTHER CAREER PATHS AND JOB OPPORTUNITIES
Assistant shop manager
Shop manager BTS MCO (Operational Sales Management)
NDRC (Negotiation and Digitalisation of Customer Relations)
