SALES CONSULTANT
RNCP37098
Sales advisors work in an omnichannel sales environment. They sell products and related services requiring advice and demonstrations to private customers and sometimes to professionals. He/she takes account of the entire marketing system: point of sale and internet. He/she helps to maintain and promote the department and contributes to the results of the shelf or sales outlet in line with objectives.
set by his superiors.
EDUCATIONAL OBJECTIVES
- Keeping a professional and commercial watch
- Contribute to the commercial effectiveness of a retail unit in an environment where
omnichannel - Improving the customer experience in an omnichannel environment
PUBLIC CONCERNED
General public
PRE-REQUISITES
No
RATE
6390 €
DURATION OF THE COURSE AND ORGANISATIONAL ARRANGEMENTS
1120 hours, 8 months, classroom-based training
PLACE OF TRAINING
28 rue Lérol 97351 Matoury.
TEACHING RESOURCES AND METHODS
- Training schedule: 1 week at the training centre, 3 weeks on the job.
PROFILES OF THE TRAINER(S)
Trainers specialised in the technical field being taught. They work in the electricity sector. They are in direct contact with the realities of the profession and its development.
TECHNICAL RESOURCES
We make sure that we provide an appropriate working environment and the technical resources to encourage
A good apprenticeship: Electrical technical platform.
ASSESSMENT METHOD
At the end of a continuous training course corresponding to the qualification in question, the candidate is assessed by
a jury of professionals, based on the following criteria:
- A work situation or a presentation of a project carried out prior to the
session, supplemented by a technical interview, a professional questionnaire
questioning based on production(s) if provided for in the BR ;
- The results of assessments carried out during the course;
- A professional file in which the candidate has recorded evidence of his or her practice
appendices if provided for in the BR ;
- A final interview with the jury to obtain the professional qualification of sales consultant in
level 4 (BAC).
CONTACT
06 94 93 46 32 – 05 94 27 37 27
contact@abondanceformation.com
ACCESSIBLE TO THE DISABLED
If a beneficiary has particular constraints linked to a disability, please contact us beforehand so that we can adapt the action of
training.
ACCESS PROCEDURES AND DEADLINES
Registration on contact@abondanceformation.com / Registration form
SKILLS BLOCKS
Today, this training covers all the skill blocks and you can't just skip a block.
COURSE CONTENT
The course consists of two main modules, supplemented by a period in a company.
- Integration period. Welcome, presentation of training objectives, getting to know
the professional environment, adapting the training programme.
Module 1. Contribute to the commercial effectiveness of a retail unit in an environment where
omnichannel
- Keeping an eye on professional and commercial developments.
- Participate in the management of merchant flows.
- Contribute to merchandising.
- Analysing and reporting on sales performance.
Module 2. Improving the customer experience in an omnichannel environment
- Representing the business unit and helping to enhance its image.
- Advising customers during the sales meeting.
- Tracking sales.
TRAINING PERFORMANCE
- Satisfaction rate is 95%.
- 100% of beneficiaries complete the training.
RNCP STATISTICAL DATA
Certifier : MINISTRY OF LABOUR, FULL EMPLOYMENT AND INTEGRATION.
Publication date: 25-11-2022
Number of candidates taking the exam in April 2024: 4
Pass rate: results will be announced at the end of the exam in 2024.
NEXT STEPS AND CAREER OPPORTUNITIES
- Customer advisor
- Expert salesperson
- Sales consultant
- Technical sales
- Cutting shop salesperson
- In-store sales assistant
- Shop assistant
EQUIVALENCES WITH OTHER CERTIFICATIONS (if applicable)
Not applicable
FURTHER STUDY
BTS Management des Unités Commerciales (MUC) (bac +2) , BTS Négociation et Digitalisation de la Relation Client (NDRC) (bac +2) , Licence Professionnelle Commerce et Distribution (bac+3)
